Privacy Policy

At Rakoo Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

1. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Payment information
  • IP address
  • Device and browser information
  • Gaming and transaction history

2. How We Use Your Information

We use your personal information to:

  • Create and manage your account.
  • Process deposits, withdrawals, and other transactions.
  • Comply with legal and regulatory requirements.
  • Prevent fraud and maintain platform security.
  • Provide customer support.
  • Send promotional offers and marketing communications (where you have provided consent).
  • Improve our website, products, and services.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and provide personalized content and advertisements.

4. Sharing Your Information

We may share your personal information with:

  • Payment service providers
  • Identity verification and security partners
  • Government or regulatory authorities where required by law
  • Trusted service providers that help us operate our website and services

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain types of processing.
  • Withdraw your consent at any time where processing is based on consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will become effective upon publication.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

Support Email: support@rakoocasino.com